REFUNDS If for any reason you are not satisfied with any purchases you make from this site simply return your purchase within 7 days for a full refund - no questions asked. Sorry we cannot refund freight or shipping charges on delivery and return of goods.
GOODS DAMAGED IN TRANSIT If your purchase is damaged in transit we will send you a "no charge" replacement, freight free. You will need to return the damaged product (or fragments which demonstrate reasonable evidence of breakage in the case of international orders) to us for assessment.
METHOD OF REFUNDS Simply Divine Garden Gifts will refund to your credit card, or we can post a cheque or international money order.
HOW TO MAKE A RETURN All we ask is that you print and fill in the Returns Form below, and return the product in its original condition with its packaging. We will also need a copy of your order confirmation record and goods receipt.
Return Goods to:
Simply Divine Garden Gifts
255 King Street
Charleston, SC 29401
USA Returns
INFORMATION Please provide us with the information outlined below. This information must accompany all returns.
Personal Details
Name
Company
Street Address
City
State
Zip Code
Country
Email Address
Contact Phone
Preffered Contact Time
Product Details
Returned Item
Code #
Receipt #
Order Date
Reason for return
What would you like us to do?
a. Replace with another of the same product
b. Refund My Credit Card (If you paid by credit card only)
c. Return by posting me a check or international money order
